Novigo’s Helpdesk services offers a range of support services which are fine-tuned to specific business needs and structured towards a high ROI based IT Support operation for the clients. Our team of domain experts brings in a wealth of globally approved support process expertise, coupled with modern tools & technologies, which makes it easy for us to transform the Support mechanism for our end clients.

Support Service & NOC

Helpdesk Offerings

Application Support

L1, L2 & L3 Support Services

Product Support Services

Proprietary/Inhouse built Application Support

AI Assisted Helpdesk Services

Novigo’s Managed IT Services

  • Novigo Solution offer Managed IT Services to its clients to best engage the last mile gap between the solutions and the clients.
  • Certified for both Security and Quality
  • Information Security Standard: ISO 27001
  • Quality Assurance Standard: ISO 9001
  • Extensive experience across Banking & Financial Services Industry.
  • Prime location to tap qualified tech labour. Offshore center in Bengaluru and Mangaluru, a prime Engineering education center in India, provides an abundant pool of talented engineers.
Network Operation Control

Typical Helpdesk Flow

Typical Support Cycle Flow

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