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Jun 23 2022 | by Lidia Violet

Hyperautomation and Its Benefits 
Introduction 

Automation was not received well when it was first introduced among various industrial sectors. Most organizations were hesitant to employ a new technology, just because they feared what they did not fully understand. As time progressed, automation was gradually accepted until it became a norm. New trends in automation, especially hyperautomation is being pushed forward with a growing number of new businesses. As the usage of automation is quickly increasing, the available tools and technologies are also simultaneously progressing and improving, establishing a new era of automation. 

The recent improvements in Robotic Process Automation (RPA), Machine Learning (ML) and Artificial Intelligence (AI) have businesses across every domain on the verge of digital transformation. This digital transformation has enabled bots and computerized machines to perform a variety of routine virtual activities faster, better and in a more efficient manner. With the advancements in hyperautomation and technology, the machines are now able to achieve not only the routine tasks but can also perform activities that includes analytical capabilities and decision-making skills which were once considered difficult to automate. Hyperautomation can transfigure businesses by enhancing the performance of the daily tasks to be performed by the business decision-makers, employees, and the clients. 

The Growing Role Of AI And Machine Learning In Hyperautomation

What is Hyperautomation? 

Hyperautomation is the combination of multiple machine learning, packaged software, and automation tools to deliver work efficiently. It begins with Robotic Process Automation (RPA) at its core and expands automation capability with Artificial Intelligence (AI), Machine learning (ML), process mining, and other advanced tools. Each of these components is designed to improve a company's ability to automate processes and workflows. In addition to integrating a range of tools, hyperautomation also refers to the sophistication of automation. It includes various steps such as discover, analyze, design, automate, measure, monitor, reassess. 

 

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Companies have implemented hyperautomation in their processes to elevate the abilities of the employees, enhance productivity by cutting down the monotonous tasks and decrease the operational costs. All technologies play a vital role in hyperautomation and are interdependent on each other. 

Why Hyperautomation should be implemented in organizations? 

Some benefits of using hyperautomation in organizations are discussed below 

  1. Eliminates automation restrictions 
    Every technology has its own limitations and restrictions. But hyperautomation eliminates the challenges that businesses need to face because of the inefficiency of a particular technology, as the combined abilities of multiple technologies can be used. Businesses can automate a wide range of workflows, even the more complicated operational tasks. 

  2. Alleviates the integration 
    Businesses consist of a wide range of applications and devices which are interrelated with each other, and unceasing transfer of data takes place between these devices. Most often, every application is maintained by the corresponding department and needs to be governed manually by the employees. Hyperautomation eases the sharing of data over numerous devices and applications by integrating advanced technology to enable easy and quick ways to access data. 

  3. Improves Business Productivity
    One of the most considerable benefits of hyperautomation is enhancing productivity in businesses. It can automate repetitive and time- consuming tasks, in such a way that the employees can focus on other crucial tasks, engage with the customers, and build a strong relationship with them. Hyperautomation enhances the work done by the employees by finding out the errors quickly in real-time and helps in correcting them, hence the projects can be delivered without any errors on time.

  4. Project Updates in Real Time 
    For a successful business, the tasks must be managed, updated, and completed quickly without any sort of delay. Hyperautomation enables the businesses to rapidly recognize the pending tasks and will also alert the concerned people if there are delays. 
Examples of hyperautomation 

Generic examples of hyperautomation include 

  • Document understanding using Optical Character Recognition (OCR) 
  • Email understanding using Natural Language Processing (NLP) 
  • Enhancing automation flows using Artificial Intelligence (AI) / Machine Learning (ML) 
Difference between Automation and Hyperautomation
  1. Technologies required 
    Automation is performed using automation tools, whereas hyperauomation is performed using multiple machine learning tools, hyperautomation package software, and the automation tools. 

  2. Technology Sophistication
    Automation is based on RPA and tasked-oriented automation, and hyperautomation is based on sophisticated AI. 

  3. Scope 
    Automation is accomplished on a single platform whereas hyperautomation is achieved through the combination of multiple technologies, platforms, and systems. 

  4. Coverage Degree 
    In automation only the relevant processes will be automated, in case of hyperautomation whatever processes can be automated will be automated. 

  5. Result
    The resultant operations of automation are efficiently completed and the resultant operations of hyperautomation are completed in a besuited and well-organized manner.   
Benefits of Hyperautomation 

Hyperautomation enhances the automation capabilities of an organization by combining RPA and other advanced technologies. These organizations gain multiple benefits by using such integrations. 

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  1. Intensifies the automation of work and automates the processes – 
    Using RPA, organizations can automate the repetitive and monotonous tasks and make the work easier and better for their staff. But with hyperautomation, we can combine the most advanced technologies and tools to enhance the automation in the businesses. This not only makes the work easier but also enables more productivity in the business. 

  2. Adopts teamwork and improves productivity – 
    Hyperautomation offers organizations the means to associate the employees through the tools they utilize daily. Through this various departments of the organization come together and get involved in the processes. This in turn results in increased productivity for the organizations. 

  3. Enhances Business Agility –
    Business agility refers to the ability of a company to quickly adapt to the changes in the market, both internally and externally. The company makes sure that it can keep up with the new demands and constraints. Hyperautomation can make it stress-free for businesses to quickly adapt to the new market transformations by using intelligent automation tools and technologies. 

  4. Improves Employee Engagement and Contentment – 
    Hyperautomation is proficient in improving the quality of work by using advanced tools and technologies. This ensures employee satisfaction as the manual monotonous work gets replaced by intelligent automation. The digital transformation in companies contributes to employee engagement within the organizations. 

  5. Improves Data Accessibility and Its Storage Devices – 
    As hyperautomation is based on integrating advanced software and processes for enhanced efficiency, organizations can expect continuous interactions between the users and infrastructure. All the core elements are stored within a centralized storage that can be accessed by all the company systems, as they can connect effortlessly. Hyperautomation along with AI and Machine Learning further enhances these connections. 

Use Cases of Hyperautomation 

Few use cases in business where hyperautomation is implemented are discussed below. 

  1. Banking and Finance 
    Banking services, financial services, and insurance section handle huge volumes of data and have innumerable processes which have normally required countless resources and time to be productive. Apart from their central functions, the banking, financial and insurance services must also perform back-office functions, sales operations, marketing, business support and treachery detection. Most of these functions, including the customer service support, must be functional 24/7. Hyperautomation helps perform these tasks in an easier and efficient manner, with less possibilities for error. Using RPA and AI, deceitful activities can be blocked by continuous monitoring. 

  2. Retail and E-commerce 
    Retail and E-commerce is a flourishing industry with many challenges both in front-end and back-end, that can be solved using hyperautomation. The hyperautomation tool like RPA is used to automate the back-end processes such as acquisition, billing, inventory management and shipment. Similarly, for front-end processes, AI is used to create marketing crusade which includes emails, and ads in social media. AI also helps in analyzing the data, and feedback of customers and increase the sales and profits. 

  3. Healthcare
    The healthcare organization faces multiple challenges from patient care, staff arrangement, scheduling consultations, billing, and payments. These organizations collect sensitive information in the form of patient records which when efficiently organized can be highly beneficial to provide the appropriate treatment plans to the patients. Hyperautomation benefits the healthcare organizations by flawlessly automating the processes, enhancing efficiency, decreasing the cost, and allowing the staff to tend to patients to provide better care. Hyperautomation also helps in management of stocks and resources and drug procurement. 

  4. Construction
    Construction sites are one of the most hazardous environments to work in. Hundreds of labours work in such places with their safety being guaranteed mainly by their own adherence to the safety regulations and checks. Defective machinery can pose additional safety threat to the labours and impacts the business financially. Using hyperautomation construction businesses can alert their way of work, which ensures the safety of the workers as well as increases productivity, lowers operational costs, and minimizes the errors. 
CONCLUSION 

Hyperautomation is useful to organizations in various sectors because it integrates numerous advanced tools and technologies to automate several processes. The software industry is undergoing magnificent change with hyperautomation. Hyperautomation can meaningfully reduce the technology efforts, make the development, and support team highly productive. For those businesses who have already adopted hyperautomation, the aim is to stay ahead by assessing the existing processes continuously and ensure the current tools are working sufficiently. 

Hyperautomation allows us to use modern tools and technologies in a smart and efficient way. It ensures that the processes run seamlessly. This makes the work life easier for employees to cooperate with each other and work together focusing on a common goal. Hyperautomation is unavoidable in any sorts of businesses, be it small or big. It enhances the productivity of work and saves time and money. Employees can focus on core tasks rather than monotonous tasks. These advantages will make hyperautomation as one of the most used technologies in all businesses in the future.

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